Frequently asked questions
Scope, timing, ownership and cost: what to expect when you work with us.
Your project
What does PYJ Advisory do?
We provide business advice and build websites, mobile apps, internal tools and practical AI systems. We start with what needs to improve and agree a focused scope before work begins.
What comes with every website?
Every website we build takes bookings or orders on your own site, keeps the customer details with you, and sends automatic offers, such as a note to regulars who have gone quiet or a promotion for a slow day, with consent and an easy opt-out. Payments, customer accounts and links to your other systems depend on what you need, and we confirm them, with any running costs, before the build begins.
How long does a build take?
The published delivery cycles are 3 weeks for one service, 6 for two, 8 for three and 10 for all four. These are peak-capacity estimates. We confirm the scope, start date, dependencies and review points before the build begins.
What if existing software can do the job?
We will recommend it when it fits. The review considers your process, costs and constraints before deciding whether custom software is justified.
Who owns the finished work?
Your business owns the code and content commissioned for the project, with documentation and a handover. Any third-party services, software licences and ongoing costs are identified in the scope and remain subject to their own terms.
Can we start with advice only?
Yes. We can help review a business question, process or opportunity before you commit to a build. We agree the deliverables and price for advisory work separately.
Do you work outside London?
Yes. PYJ Advisory is UK-based and works remotely with businesses across the UK and internationally. Any on-site time is agreed as part of the engagement.
Pricing and support
What does a project cost?
Website builds start at £999 excluding VAT. Mobile apps and internal tools each start at £1,999, and AI work at £2,499. The pricing page shows all service combinations, support and delivery milestones. A free 30-minute call can help you decide what you need.
How do booking and payments work?
Choose your services and confirm a project request without paying today. We agree the scope, final price and start date with you before work begins. Build payments are then split 40%, 40% and 20% across the agreed milestones.
Is monthly support required?
Every build includes a selected support plan. The first 60 days after launch include unlimited bug fixes; monthly billing begins in month 3. Plans start at £49 excluding VAT per month, with no annual lock-in. The pricing page shows the included support and higher tiers.
AI and your information
Can an assistant use our own documents?
Yes. It can search an approved collection and show references alongside an answer. We agree access controls, update arrangements and how the system should respond when it cannot find a reliable answer.
How do you test an AI system?
We agree realistic examples, a baseline and acceptable results before wider use. Testing includes incorrect inputs, missing information and situations that should require human review. Changes are checked against those examples before rollout.
Where does our information go?
We agree what data the system can use, where it can be processed, who has access and how long it is retained. The setup depends on the sensitivity of the work and your requirements.
